A homeowner in one of the outer towns had the house washed in late spring. Three weeks later the shaded north elevation had greened up again and a gutter end

A homeowner on a street of 1960s colonials called us late last spring, after the wash was already done by somebody else. She was not calling to complain about the

What to Do When a Contractor Cannot Produce Proof of Insurance Three quotes on the kitchen counter of a 1960s split-level in Newington. Vinyl siding, a tall maple leaning over

What to Do When the Final Bill Exceeds the Quote A woman on a quiet Newington street of 1960s split-levels met us at the door on a Tuesday morning holding

What to Do When the Crew Does Not Show Up The patio set came off the deck the night before. Both cars were pulled down to the street by 7:30

If a contractor damaged your landscaping, flush the affected plants and soil heavily with fresh water right away, then photograph and video everything with timestamps before removing anything. Notify the

Cedar turns gray again after restoration because cleaning and brightening remove dirt and reverse surface color, but they add no UV protection. Graying is ultraviolet light breaking down lignin at

A fence post that gave way during a wash was already gone. The water did not rot it, it carried away the soft decayed fiber that had been hiding the

Most permanent looking mold spots on composite decking are one of three things: live mold on the surface film, tannin stains from wet leaves locked into the cap layer, or

Pressure washing did not cause your deck stain to peel, it exposed peeling that had already started. Film forming stains, meaning solid and semi solid products, sit on top of